Recent searches


No recent searches

Ryan Thrash's Avatar

Ryan Thrash

Joined May 17, 2021

·

Last activity Apr 17, 2024

Following

0

Followers

0

Total activity

8

Votes

3

Subscriptions

3

ACTIVITY OVERVIEW

Latest activity by Ryan Thrash

Ryan Thrash commented,

Community comment Q&A - Apps and integrations

Sorry to necropost, but MacOS's built-in Text Replacement functionality (search “replacement” in System Settings) no longer works in the textareas for ticket replies. They do elsewhere, like in the search bar, but that's a janky copy/paste workaround. Other tools like Alfred, and I suspect other 3rd party extensions, do work, but it'd be nice to use the available OS functionality.

View comment · Posted Apr 17, 2024 · Ryan Thrash

0

Followers

0

Votes

0

Comments


Ryan Thrash commented,

CommentService Level Agreements (SLA), macros, and CSAT

I would really, really love to see the comments that users leave in views without having to dig into Explore or the tickets themselves.

View comment · Posted Jun 22, 2022 · Ryan Thrash

0

Followers

1

Vote

0

Comments