Shipping Manager

1. Community
2. Feedback - Ticketing System (Support)
3. Random Satisfaction Surveys - Set Sampling Rate

Looks awesome.....except the app is listed as v1 which is discontinuing in a few days? 

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• Shipping Manager
• Created September 26, 2019 17:34
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Random Satisfaction Surveys - Set Sampling Rate

Fantastic idea, GREAT CONTRIBUTION! I just added the triggers/automation which got me thinking. Will the logic above prevent the CSAT from being sent on the very first ticket? We would still like o...

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• Shipping Manager
• Created June 29, 2018 17:22
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Random Satisfaction Surveys - Set Sampling Rate

bump! Need feature ASAP. Considering downgrading our account in the meantime due to lack of functionality of sending only one request per email. The new pricing that allows for these surveys to be ...

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• Shipping Manager
• Created March 17, 2017 16:49
• 1 vote

1. Community
2. Feedback - Ticketing System (Support)
3. Random Satisfaction Surveys - Set Sampling Rate

Please....we beg of you to add this feature sooner than later. I can't understand how this is a complicated addition for your engineers. Why tarnish the user experience over something that could ea...

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• Shipping Manager
• Created May 04, 2016 17:14
• 3 votes