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Tj
Joined May 17, 2021
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Last activity Oct 22, 2021
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Tj commented,
Does anyone here know if freshdesk has this kind of functionality? I have seen them pop up a few times because some said they have more options.... Has anyone tried it out?
View comment · Posted Dec 12, 2013 · Tj
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Tj commented,
It would REALLY help if I could add a cc of my choice to tickets via triggers... This is now nearly 2 years since this topic has been updated by a rep... I need to cc and email specific individuals, vendors, sales reps, etc when tickets fields are set to certain values. This is pretty important to us getting timely responses to our clients.
View comment · Posted Dec 12, 2013 · Tj
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