Recent searches


No recent searches

Brian Emond's Avatar

Brian Emond

Joined May 10, 2022

·

Last activity Feb 01, 2024

Following

0

Followers

0

Total activity

15

Votes

4

Subscriptions

6

ACTIVITY OVERVIEW

Latest activity by Brian Emond

Brian Emond commented,

Community comment Feedback - Ticketing system (Support)

Is there any update as to when or if something like this is coming? If not, are there any plugins that could achieve the same thing?

Pivoting the team during a company event or outage is very rudimentary, and means we have to staff an admin or promote someone's access level to else to ensure that we're able to turn off our inbound messages every time we have a company-wide meeting

For clarity of use case - We have at least one hour-long company meeting a month. Having to go in and change the whole schedule like that feels somewhat dated. I don't see a clear reason why there isn't a "set-it-and-forget-it" version of dropping in dates that aren't an entire day.

View comment · Posted Feb 01, 2024 · Brian Emond

0

Followers

0

Votes

0

Comments


Brian Emond commented,

Community comment Feedback - Reporting and analytics (Explore)

Hey!

We're looking to measure this as well. Is there any update on whether or not this Dataset is accurate?  It appears to be meaningless, but I can't determine for sure.

 

View comment · Posted Apr 05, 2023 · Brian Emond

0

Followers

0

Votes

0

Comments


Brian Emond commented,

Community comment Q&A - Tickets and email

Dainne Kiara Lucena-Laxamana Please add us as a follower on whatever problem ticket that's created for this. We're also running into agents being unable to see the most recent message, even with a notification present.

 

View comment · Posted Jul 29, 2022 · Brian Emond

0

Followers

0

Votes

0

Comments


Brian Emond commented,

Community comment Feedback - Ticketing system (Support)

+1 to this feature request.

View comment · Posted Jun 15, 2022 · Brian Emond

0

Followers

2

Votes

0

Comments


Brian Emond commented,

Community comment Feedback - Ticketing system (Support)

It's been a little while since there was any feedback on this. We've also just switched to the new workspace and discovered this issue. Has there been any progress on this?

View comment · Posted May 10, 2022 · Brian Emond

0

Followers

0

Votes

0

Comments