Jiri Kanicky

1. Objects and rules
2. ...
3. Business rules
4. Creating triggers for automatic ticket updates and notifications

Does not work on text fields.

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• Jiri Kanicky
• Created June 02, 2021 23:16
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Deactivate field values instead of deleting them

2 years since this was opened. All ticketing systems have this option only Zendesk does not. The fact that Zendesk is not doing anything about such important option is mind blowing.

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• Jiri Kanicky
• Created April 12, 2021 14:00
• 1 vote