Francis Morissette
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Total activity31
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Last activity
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Member since
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Following0 users
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Votes7
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Activity overview
Latest activity by Francis Morissette-
Francis Morissette commented,
Prakruti Hindia It seems that the email is not carried over from the JWT to the created profile when Messaging with authentication is enabled. The external_id does show, but the email is not added ...
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Francis Morissette commented,
@Prakruti, please open a ticket then, because I have a screenshot of the message being sent to the Facebook Messenger channel and that is not expected
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Francis Morissette commented,
The "request email for continuous conversation" action works. However, it is sent in ENGLISH to a French workflow (in Messaging, on Facebook Messenger for instance), how can we force French for our...
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Francis Morissette commented,
Q2 2021 is already long past :) Also, typo on the last "Limitations" headline.
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Francis Morissette commented,
@Prakruti I'd like to be entered in the feature right now. It's unfortunate but we've launched in early March with high expectations for this feature and it keeps being delayed. Please contact me b...
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Francis Morissette commented,
My laptop is in French. I've tried it with both brands (one is French and the other one is English)
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Francis Morissette commented,
I've now been able to add the "request email" action in the chat trigger, however the option is still missing for continuous conversations in Admin>Tickets. Also need to mention that the message re...
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Francis Morissette commented,
There is no recording for the Messaging Q&A at the link you wrote.
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Francis Morissette commented,
Hi, maybe a note in the future would be great!
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Francis Morissette commented,
It would be nice to review the formatting of this article, it's hard to read.