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Amjid Khan

Joined Oct 16, 2021

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Last activity Oct 16, 2021

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Latest activity by Amjid Khan

Amjid Khan commented,

CommentTicket automation and collaboration

Also this is a long shot but would this be possible to do via Zendesk App? As once we have a certain flow we want to use for our business, the fact that Zendesk App doesn't allow it doesn't help.  This flow needs to be used out of hours or on weekends when someone may not be sat at their laptop to initiate the slack conversation?

View comment · Posted Sep 14, 2021 · Amjid Khan

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Amjid Khan commented,

CommentTicket automation and collaboration

Is there any significance of the 'Mark Done' on the Zendesk Slack conversation? Does it do anything, does the conversation become archived or anything or can you Reopen it whenever?

View comment · Posted Sep 14, 2021 · Amjid Khan

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