Pagot Alexandre
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Last activity
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Activity overview
Latest activity by Pagot Alexandre-
Pagot Alexandre commented,
That's what i thought. Thank you for your help.
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Pagot Alexandre created a post,
EXPLORE - impossible to update a query in a dashboard
AnsweredHello zendesk team, I have an EDITOR profil and a colleague is an ADMIN. I shared him an EXPLORE dashboard and he can't update the queries in it. and I have the same issue with his dashboard. We ...
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Pagot Alexandre commented,
Hello, Thank you for your detailed answer, that's perfect !
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Pagot Alexandre created a post,
EXPLORE - first ticket status at creation
AnsweredHi, I would like to know if it's possible to create a metric or an attribute that can display the informations about the ticket at his creation before any update ? for exemple i would like to kno...
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Pagot Alexandre commented,
Thanks ! it works perfectly !
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Pagot Alexandre created a post,
EXPLORE - combined filter
AnsweredHi there, I would like to link two differents filters in my dashboard in order to make it looks "cleaner" and more user friendly. I have a data filter on the differents ticket oraganizations name...
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Pagot Alexandre created a post,
EXPLORE - auto filter when opening a dashboard from differents locations
AnsweredHello, I would like to know if in explore there is a solution to apply an automatic filter when an user open the dashaboard ? i precise my problem : we have differents subsidiary and i would like ...
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Pagot Alexandre commented,
Hi @..., That's perfect, thank you for your help ! regards
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Pagot Alexandre commented,
Hi I'm also interested to find out how i can exclude some value from my querry. In my case I created a querry to show the tickets in the backlog history per week and per year. For 2020 it's all go...