Kris

Single Sign On - agents full names

1. Community
2. Zendesk Suite Q&A

Hellowe switched to single sign on and we are not able to remove ''last name'' from the agent's profile - when trying to log in again Zendesk overwrites the first and last name again - is there any...

• Kris
• Created December 08, 2022 08:55
• 2 followers
• 1 comment
• 0 votes

SDK - BOT text

1. Community
2. Zendesk SDKs

I would like to customize the message below on SDK for APPs (android and IOS) is this possible?

• Kris
• Created October 18, 2022 10:44
• 2 followers
• 2 comments
• 0 votes

Department’ for the offline form in Zendesk Chat iOS SDK.

1. Community
2. Zendesk SDKs

Hello We’re struggling with this fix and it seems like there is an issue with the Zendesk SDK. We’ve found an issue with the ‘Department’ for the offline form in Zendesk Chat iOS SDK. The value (wh...

• Kris
• Created May 25, 2022 07:32
• 1 follower
• 0 comments
• 0 votes