Stefanie
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Total activity25
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes18
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Activity overview
Latest activity by Stefanie-
Stefanie commented,
Reporting on both Chat and Talk to see how long people are on specific statuses (online, away, wrap-up time, etc). How agents manually adjust their status. It would also be great to have the option...