Ben Singer

Zendesk Explore - Show custom field value in report

1. Community
2. Zendesk Suite Q&A

Hi, I am in the process of creating a report where I can see a line by line breakdown of complaints. I have set the rows to pull in the ticket ID and I want to create a series of columns to pull in...

• Ben Singer
• Created April 06, 2022 13:40
• 2 followers
• 2 comments
• 0 votes

Custom Date Field - Older than x days

1. Community
2. Zendesk Suite Q&A

Hi, For one of my workflows I have created a custom field to track a date event. Using Zendesk explore I want to view all tickets where the date in this custom field is more than 90 days ago. How d...

• Ben Singer
• Created October 05, 2021 15:29
• 1 follower
• 0 comments
• 0 votes