GR & CY & CZ & ON & NG Virtual Assistant

1. Support
2. ...
3. Setting up Agent Workspace
4. Documentation resources for the Zendesk Agent Workspace

Hi @... regarding my previous question around the CCAPI + Agent workspace, I think that unfortunately there is another limitation we just stumbled upon: Zendesk Chat Departments become Groups in Ze...

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• GR & CY & CZ & ON & NG Virtual Assistant
• Created May 15, 2021 12:08
• 0 votes

1. Community
2. Developer - Zendesk SDKs
3. web-sdk not working with Conversation API

Hi Greg,   Thanks for your prompt response. I actually figured out there was a bug in our web-sdk implementation where we were using async functions, so it all works out now. Unfortunately we just ...

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• GR & CY & CZ & ON & NG Virtual Assistant
• Created April 16, 2021 18:40
• 0 votes

1. Support
2. ...
3. Setting up Agent Workspace
4. Documentation resources for the Zendesk Agent Workspace

Does the Zendesk agent workspace work with the Chat Conversations API?

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• GR & CY & CZ & ON & NG Virtual Assistant
• Created April 08, 2021 15:19
• 0 votes