Jane Aussy Maglanque
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Last activity
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Activity overview
Latest activity by Jane Aussy Maglanque-
Jane Aussy Maglanque commented,
I created this report: Tickets Created by Agents or End-Users When I Decompose it, there are ticket numbers that are on the report that shows that the Agent created it but it is not. Can you please...
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Jane Aussy Maglanque commented,
Hi, Will this include the tickets that were reassigned? We have tickets that we reassigns to another agent when the assignee is on leave or on week off, we want to make sure that is being counted a...