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henri.pakola
Joined May 13, 2021
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Last activity Oct 26, 2021
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Latest activity by henri.pakola
henri.pakola commented,
CommentBusiness rules
I've been wondering why is one of our automations never executing. Now I found the answer: automations don't run on closed tickets. What good are conditions like this below if they mean that the automation will never execute?
We would use it to remove a certain tag from users after X days has passed since ticket closure.
View comment · Posted May 04, 2021 · henri.pakola
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