Heather Firth
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Last activity
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Activity overview
Latest activity by Heather Firth-
Heather Firth commented,
Hey Tanawat Oonwattana, we followed the instructions from the second paragraph in this article and were able to quickly add the new code to the document_head.hbs template in our theme. Tracking sta...
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Heather Firth commented,
How can I reference two ids to use the same image? This doesn't work and I don't know the right syntax. <!--2022-->{{#is id 1##### 2#####}}<img src="{{asset '2022.png'}}"/></a>{{is}}
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Heather Firth commented,
Thanks for letting me know Sabra!
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Heather Firth commented,
When I insert a content block midway in the topic it just seems to remove all the text or places the block at the bottom of the topic. Am I doing something wrong?
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Heather Firth created a post,
Content blocks in any part of a topic
Currently, it seems you can only use content blocks at the bottom of a topic. It would make a massive difference if you could have a content block as an object in the HTML so you could move it to w...
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Heather Firth commented,
I have tried to access our sitemap, but the link doesn't work. I get the page cannot be found error. Has the location changed, or are there any configuration options that might change this?
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Heather Firth commented,
Thanks @..., could we potentially use our products user roles instead of the help center ones?
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Heather Firth commented,
If you add the widget to your product can you use the API to only show to certain users who have the Admin role in our product? I know Pendo can do this but didn't know if this was possible for the...
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Heather Firth commented,
Can you use a G code on the light version of the zendesk guide?
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Heather Firth commented,
Is this fixed now? On iPhone 12 it just keeps looping back to the page.