Johanne Leveille-Schirm

1. Community
2. Feedback - Ticketing System (Support)
3. Allow end users to update fields after ticket is created

We have the same request - I actually was surprise today when I tested this and realized that end user could not edit the Subject field - which they provided in the first place. They should be able...

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• Johanne Leveille-Schirm
• Created February 04, 2016 22:24
• 2 votes

1. Community
2. Feedback - Ticketing System (Support)
3. JIRA integration supports attachments

I agree that one must be able to send the actual attachment and not just the link. We finally discovered last week that this was not what was happening (could not figure out what our developers wer...

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• Johanne Leveille-Schirm
• Created December 21, 2015 18:47
• 0 votes