Nokia
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Activity overview
Latest activity by Nokia-
Nokia commented,
We are having issues with our chat timing out after only 30 seconds and when the customer chats again it opens a new chat with "Visitor" and random numbers. Any idea why this might be happening? Th...
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Nokia commented,
Thanks so much for pointing this out. I'll get back to my team and see if they can test this again and investigate if the logo came in some other way.
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Nokia commented,
I did. It’s that way now that it is officially part of their brand. They suggested posting here to request removing it as a feature.
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Nokia commented,
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Nokia created a post,
Zopim logo in email reply
AnsweredThe email reply from a chat transcript has a Zopim logo (in some email clients) and say "Zopim Noreply". This looks odd to and end user that doesn't know what Zopim is and they will not recognize t...