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Nokia of America Corporation

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Latest activity by Nokia of America Corporation
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    Nokia of America Corporation created a post,

    isChatActive is returning false on first return back to the app

    When live chat is started from Zendesk chat and on clicking back button and on moving back to the app, the app is not showing the chat Launcher icon. The app is getting isChatActive parameter as fa...

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    Nokia of America Corporation commented,

    We are having issues with our chat timing out after only 30 seconds and when the customer chats again it opens a new chat with "Visitor" and random numbers. Any idea why this might be happening? Th...

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    Nokia of America Corporation commented,

    Thanks so much for pointing this out. I'll get back to my team and see if they can test this again and investigate if the logo came in some other way.

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    Nokia of America Corporation commented,

    I did. It’s that way now that it is officially part of their brand. They suggested posting here to request removing it as a feature.

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    Nokia of America Corporation commented,

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    Nokia of America Corporation created a post,

    Zopim logo in email reply

    Answered

    The email reply from a chat transcript has a Zopim logo (in some email clients) and say "Zopim Noreply". This looks odd to and end user that doesn't know what Zopim is and they will not recognize t...