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Susan

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Recent activity by Susan Recent activity Votes
  • isChatActive is returning false on first return back to the app

    When live chat is started from Zendesk chat and on clicking back button and on moving back to the app, the app is not showing the chat Launcher icon. The app is getting isChatActive parameter as fa...

  • Zopim logo in email reply

    Answered

    The email reply from a chat transcript has a Zopim logo (in some email clients) and say "Zopim Noreply". This looks odd to and end user that doesn't know what Zopim is and they will not recognize t...