Joshua Morris
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Total activity18
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Last activity
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Member since
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Following0 users
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Votes2
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Activity overview
Latest activity by Joshua Morris-
Joshua Morris created a post,
Change the Error Message on forms
I have two fields that are titled Partial Withdrawal Disclosure 1 and Partial Withdrawal Disclosure 2. But when the error happens, it just duplicates the field that I want to show my clients. Is ...
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Joshua Morris commented,
Yes, I agree, we can't turn off the attached files function. What if someone adds an executable virus or something into our system? Also, I would like to see more functionality for ticket fields ...
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Joshua Morris commented,
Thank you very much for this explanation. It's really disappointing how many limitations Zendesk has in their system.
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Joshua Morris created a post,
Liquid Markup not showing correctly
I can't seem to provide the description they provided in my email. Here is what shows: And here is what I have in the Trigger: What is the correct liquid markup to show?
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Joshua Morris commented,
For some reason, I can't remove the requirement for these fields. Even when they are not showing the ticket shows that it is required. Any help would be appreciated.
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Joshua Morris commented,
I had a similar issue and I removed the personal signature and created a company-wide signature. Now both signatures are showing and I don't know how to fix it.
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Joshua Morris commented,
This probably isn't the right place to ask this question, but I couldn't find anywhere else. Is there a way to change the way the satisfaction displays to the customer? Instead of hyperlinks cou...
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Joshua Morris commented,
Thank you! I will create a smaller picture. The bolding worked.
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Joshua Morris commented,
Two quick questions on signatures - I added an image to the signature, but the image size was really big when it came through. Is there a way to format the size of the picture? Also, can I make t...