Matt Taylor
-
Total activity30
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes7
-
Subscriptions7
Posts
Recent activity by Matt Taylor-
Support Dynamic Content variants from Fields, Macros and Triggers
Adding the ability to view, add and edit Dynamic Content from the applicant areas would make Dynamic Content easier to manage, and allow us to manage content without accessing the Dynamic Content h...
-
Add HTML and Markdown Support to Dynamic Content
Sending this through per the recommendation here. Having no support for HTML or markdown for Dynamic Content drastically reduces the functionality of Dynamic Content. How does this impact us? As we...
-
Adding a parent/child relationship to custom fields to improve tagging
We're using custom fields to understand ticket metrics as they come in and how they are resolved. At the moment, Zendesk doesn't have a way to handle tag hierarchy for custom fields, making our da...