Dave Easey

1. Objects and rules
2. ...
3. Triggers and automations
4. What is the difference between Created and Updated?

Hi Jim, I think the point of my question is not clear. 1) This article suggests to add both Create and Update to the Any conditions.So the trigger will fire if the ticket was created or updated.  2...

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• Dave Easey
• Created March 17, 2021 09:32
• 1 vote

1. Objects and rules
2. ...
3. Triggers and automations
4. What is the difference between Created and Updated?

I'm confused about the suggestion to add both Create and Update to the Any conditions.What is the difference between doing that any not including either of them? Isn't the purpose of this condition...

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• Dave Easey
• Created March 01, 2021 14:45
• 1 vote