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Chad Mathis

Joined May 13, 2021

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Last activity Oct 22, 2021

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ACTIVITY OVERVIEW

Latest activity by Chad Mathis

Chad Mathis commented,

CommentSetting up Zendesk Guide

That's great news! Thanks for the update, @....

View comment · Posted Apr 27, 2021 · Chad Mathis

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Chad Mathis commented,

CommentSetting up Zendesk Guide

A fellow Zendesk admin and I are also currently experiencing the @... described in their second point.

We also have content moderation off at the moment. My colleague and I both follow the spam queue in our Guide Admin. The most recent example of this happened this past Friday, though over the last month there have been a handful of others.

FWIW, we receive other Zendesk emails notifications without issue, such as updates to community threads we follow and daily suspended ticket notifications.

View comment · Posted Mar 22, 2021 · Chad Mathis

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