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Lara Hines's Avatar

Lara Hines

Joined May 13, 2021

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Last activity Apr 20, 2023

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Latest activity by Lara Hines

Lara Hines commented,

CommentTicket management

My setting in Support is set to re-assign a ticket back to another group.  However, I have one group that once a ticket has been assigned, I am not able to re-assign.  Do you know why that might be that is only one group that does not allow me to re-assign?

Thank you,

Lara

View comment · Posted Feb 16, 2021 · Lara Hines

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