Jozsef Hajdu
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Recent activity by Jozsef Hajdu-
Hi, our agents when they create a ticket and use the bold, etc from formatting ticket, it is sent with markdowns to the client: bold with ** and so on. Checked on Gmail and Yahoo as well. How could...
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Hi, is there a possibility to allow to an agent to enable file sending in a particular chat session? On the enterprises account file sending is globally off, but there are rare cases when for a cus...
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Hi, I would like to fire a trigger only once per client: sending them a one time message. Even if I set fire once per visitor, if the user logs out and logs back again it will fire again. How could...
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I have removed the permalink, and it is not working the suspension. It allowed from my email address to create a ticket
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hi, we would like to block entire domain, but allow one email from that domain and everybody else. For now I have set: in the approve field like this: email@domain.com, in the blocked field reject:...
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Thank you Ben!
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Hey, our problem is, we have 2 brands, and the 2 brands share some customers/end users. We would like to import them in Zendesk, under the different brands and external ID's, but same emails. How c...