Recent searches
No recent searches

Scott Davis
Joined May 13, 2021
·
Last activity Mar 08, 2024
Following
0
Followers
0
Total activity
13
Votes
2
Subscriptions
8
ACTIVITY OVERVIEW
BADGES
ARTICLES
POSTS
COMMUNITY COMMENTS
ARTICLE COMMENTS
ACTIVITY OVERVIEW
Latest activity by Scott Davis
Scott Davis commented,
+ 1. We just move to the new agent workspace, and alas, are also missing the subject in the tabs.
It is easier to keep track of tickets when using the subject, not the submitter. We have submitters who submit many tickets.
View comment · Posted Sep 20, 2022 · Scott Davis
0
Followers
1
Vote
0
Comments
Scott Davis commented,
currently,
{{ticket.url}} does not render as a clickable URL in email notifications. is there a way to do this?
View comment · Posted Jun 30, 2021 · Scott Davis
0
Followers
0
Votes
0
Comments
Scott Davis commented,
I've created a custom text field called URL. is displays on the left side of the agent interface in support. Is there a way to make it clickable? Right now it's just text. Perhaps a new custom field with type URL could be implemented in future releases?
View comment · Posted Jun 30, 2021 · Scott Davis
0
Followers
2
Votes
0
Comments