
Scott Davis
-
Total activity13
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes2
-
Subscriptions8
Activity overview
Latest activity by Scott Davis-
Scott Davis commented,
+ 1. We just move to the new agent workspace, and alas, are also missing the subject in the tabs. It is easier to keep track of tickets when using the subject, not the submitter. We have submitter...
-
Scott Davis commented,
currently, {{ticket.url}} does not render as a clickable URL in email notifications. is there a way to do this?
-
Scott Davis commented,
I've created a custom text field called URL. is displays on the left side of the agent interface in support. Is there a way to make it clickable? Right now it's just text. Perhaps a new custom fiel...