Kelly M.
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Last activity
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Activity overview
Latest activity by Kelly M.-
Kelly M. commented,
Here is the pie chart I am working with: And here is (kind of, sort of) what I'm hoping to be able to add to individual agent dashboards (only in a perfect world it would also display only the high...
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Kelly M. created a post,
Highlight only specific slice in Explore pie chart?
AnsweredHi! I am trying to create a pie chart showing the percent of total tickets solved per agent in a given time period -- however I'd like to highlight individual "slices" to share with each agent thei...
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Kelly M. commented,
That was it! An ancient trigger slipped in and rerouted it. Thanks!
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Kelly M. commented,
I have 2 phone numbers set up to receive text messages and am trying to route texts sent to one of the numbers to a specific group (and hence a specific view) within Zendesk. Although I have the te...