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Rick Anderlick

Joined May 13, 2021

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Last activity Oct 16, 2021

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Latest activity by Rick Anderlick

Rick Anderlick commented,

CommentSecurity and user access in Zendesk Support

Hello,

 

Regarding the "Requiring that your users register to use your Zendesk" I'd like to understand what would happen in a particular scenario. 

Say a ticket is opened by a registered user but later updated by an unregistered user that is added into the conversation. Since the ticket had already been created does the unregistered user's message still get delivered or is it suspended until they register?

 

View comment · Posted Jan 30, 2021 · Rick Anderlick

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