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Steve Dark

Joined May 13, 2021

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Last activity Apr 20, 2023

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ACTIVITY OVERVIEW

Latest activity by Steve Dark

Steve Dark commented,

Community comment Q&A - Tickets and email

Hi,

Has this been implemented yet? It seems like a really basic and useful feature, that I was just expecting to be there.

View comment · Posted Apr 20, 2023 · Steve Dark

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Steve Dark commented,

Community comment Feedback - Ticketing system (Support)

Hi Avi, hope it buys a decent number of really nice coffees. It's going to save me from some horrible kludgy work-arounds and ensuing headaches.

View comment · Posted Nov 28, 2018 · Steve Dark

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Steve Dark commented,

Community comment Feedback - Ticketing system (Support)

Thanks Greg. That product looks like just what we have been waiting for for a number of years. From my quick test from a dummy user it worked flawlessly and it couldn't be simpler to set up. Result!

View comment · Posted Nov 27, 2018 · Steve Dark

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Steve Dark commented,

Community comment Feedback - Ticketing system (Support)

Just to add a massive +1 to this thread.  We are being asked by many of our customers that one person needs to be notified of all tickets at the organisation.  The fact that we are not able to offer this seems strange to our customers and makes them question our competence.

I look forward to any update that addresses the issue of adding an End-User, or an email address as a CC via a Trigger.

View comment · Posted Nov 26, 2015 · Steve Dark

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