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Robert Dahlborg

Joined May 13, 2021

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Last activity Oct 16, 2021

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Latest activity by Robert Dahlborg

Robert Dahlborg commented,

CommentWeb Widget (Classic) documentation

Hi Miranda, 

Thank you for the answer. May I suggest that you implement support for JWT signing using the HS256 algorithm which is an asymmetric algorithm? This would be super easy for you to implement and the same token can be used across all your api's. It would also eliminate the need to create a purpose built service for zendesk tokens, i.e. one could use an external identity provider without having to exchange jwt tokens. 

Regards

Robert

View comment · Posted Mar 22, 2021 · Robert Dahlborg

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Robert Dahlborg commented,

CommentWeb Widget (Classic) documentation

Hi. Trying to understand how to use jwt tokens with the web widget. Do I need one jwt for each integration(support,guide,chat) signed with 3 different keys? 

Robert

View comment · Posted Mar 12, 2021 · Robert Dahlborg

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