Recent searches


No recent searches

Lauren Smith's Avatar

Lauren Smith

Joined May 13, 2021

·

Last activity May 17, 2023

Following

0

Followers

0

Total activity

24

Vote

1

Subscriptions

19

ACTIVITY OVERVIEW

Latest activity by Lauren Smith

Lauren Smith commented,

CommentTicket automation and collaboration

Hi @...

Why is the default behavior for side conversations that the assignee on the ticket doesn’t receive emails? What is the thinking behind that? 

View comment · Posted Jul 11, 2022 · Lauren Smith

0

Followers

0

Votes

0

Comments


Lauren Smith commented,

CommentGeneral questions and issues about tickets

Hi @..., out of interest do you mind sharing which platform you migrated to? 

View comment · Posted Jun 28, 2022 · Lauren Smith

0

Followers

1

Vote

0

Comments


Lauren Smith commented,

CommentWorking with articles in the knowledge base

Hi Zendesk, when an article is awaiting verification can it still be viewed by users within the Help Centre? Or is it intermittently 'taken off the shelf'? 

View comment · Posted Nov 24, 2021 · Lauren Smith

0

Followers

0

Votes

0

Comments


Lauren Smith commented,

CommentUsing the knowledge base in Help Center

Hi team, please advise on how I can filter published Articles A-Z as I do not currently have this functionality. I have tried this option already: 

View comment · Posted Mar 01, 2021 · Lauren Smith

0

Followers

0

Votes

0

Comments