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Lauren Smith
Joined May 13, 2021
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Last activity May 17, 2023
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Latest activity by Lauren Smith
Lauren Smith commented,
Hi @...
Why is the default behavior for side conversations that the assignee on the ticket doesn’t receive emails? What is the thinking behind that?
View comment · Posted Jul 11, 2022 · Lauren Smith
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Lauren Smith commented,
Hi @..., out of interest do you mind sharing which platform you migrated to?
View comment · Posted Jun 28, 2022 · Lauren Smith
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Lauren Smith commented,
Hi Zendesk, when an article is awaiting verification can it still be viewed by users within the Help Centre? Or is it intermittently 'taken off the shelf'?
View comment · Posted Nov 24, 2021 · Lauren Smith
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Lauren Smith commented,
Hi team, please advise on how I can filter published Articles A-Z as I do not currently have this functionality. I have tried this option already:
View comment · Posted Mar 01, 2021 · Lauren Smith
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