
Lauren Smith
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Total activity24
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Last activity
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Member since
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Following0 users
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Votes1
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Subscriptions19
Activity overview
Latest activity by Lauren Smith-
Lauren Smith commented,
Hi @... Why is the default behavior for side conversations that the assignee on the ticket doesn’t receive emails? What is the thinking behind that?
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Lauren Smith commented,
Hi @..., out of interest do you mind sharing which platform you migrated to?
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Lauren Smith commented,
Hi Zendesk, when an article is awaiting verification can it still be viewed by users within the Help Centre? Or is it intermittently 'taken off the shelf'?
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Lauren Smith commented,
Hi team, please advise on how I can filter published Articles A-Z as I do not currently have this functionality. I have tried this option already: