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aku Nna

Joined May 13, 2021

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Last activity Dec 29, 2022

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ACTIVITY OVERVIEW

Latest activity by aku Nna

aku Nna commented,

CommentMeasuring success

Thankyou @... That worked really well.

View comment · Posted May 20, 2021 · aku Nna

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aku Nna commented,

CommentViews, ticket status, and ticket fields

Hi Ricardo,

Thanks for your response. I have tried it but the call tickets still does not go to the view, it remains empty. 

Thanks.,

View comment · Posted May 20, 2021 · aku Nna

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aku Nna commented,

CommentWeb Widget (Classic) documentation

Hello @... 

I am setting up answer bot, I have a question please. 

The answer bot does not close or refresh after the customer responds to the customer satisfaction survey. Even refreshing the browser doesn't help and the answer bot stops responding.  

Thanks

View comment · Posted May 20, 2021 · aku Nna

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aku Nna commented,

CommentMeasuring success

@..., Is it possible for the customer satisfaction survey to be presented to the customer based on their language preference?

View comment · Posted May 17, 2021 · aku Nna

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aku Nna commented,

CommentViews, ticket status, and ticket fields

Hi Ricardo,

Is it possible to create a view for solved call tickets?

View comment · Posted May 14, 2021 · aku Nna

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