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Michael Ivan Cubarrubia's Avatar

Michael Ivan Cubarrubia

Joined May 13, 2021

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Last activity Oct 16, 2021

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ACTIVITY OVERVIEW

Latest activity by Michael Ivan Cubarrubia

Michael Ivan Cubarrubia commented,

CommentTicket automation and collaboration

Hi @...

We also have an Enterprise plan and  I also can't see Side conversations feature.

How can I know that we have a Productivity Pack add-on?

Can you please validate if our account doesn't have the Productivity Pack add-on?

Also I am planning to test the feature first in a Zendesk Sandbox is the Side conversations available in a Sandbox environment?

 

View comment · Posted Apr 29, 2021 · Michael Ivan Cubarrubia

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Michael Ivan Cubarrubia commented,

CommentMore integrations

Hi Ian and Zendesk team,

Can Microsoft teams can be installed on Zendesk as an app?

And use the Microsoft teams similar to a Zoom app?

Regards,

Michael

View comment · Posted Feb 26, 2021 · Michael Ivan Cubarrubia

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