Ian
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Total activity14
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Last activity
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Activity overview
Latest activity by Ian-
Ian commented,
Nicole Saunders Our use case would consist of automating a switching of the requester email upon ticket creation, so that all notifications (including the immediate "We've received your request") &...
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Ian commented,
Hi @... - great catch, thank you! I think that's it, as the plan is Professional.
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Ian commented,
@... thanks for following up! I'm an admin on Support but the audit log section appears to be missing (see below).
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Ian commented,
Hi @...! I'm unable to find the Audit Log anywhere in the Admin Centre -> Account section. Would you please advise as to where it's been relocated (screenshots could be hugely helpful here!)?
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Ian commented,
Hey @...,Thanks for touching base & assessing the load time. Upon checking I can confirm there's a 2 second (or so) improvement. Are there further optimizations on the roadmap to bring down the loa...
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Ian commented,
Thank you for following up @...,Here is a link to the website where the "? Help" Web Widget loads.
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Ian commented,
Hi, @... @...! Our web widget (Get Help in the bottom right) takes around 7 seconds to load up. Can you please let me know if this delay (7 seconds) is normal & if this will still be the case once ...
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Ian commented,
Hi @... @... - is the following possible? I'm looking to use automation to add and remove a tag for organizations based on the initial onboarding -> launch period with our business, rather than usi...