Recent searches


No recent searches

Arne Cools's Avatar

Arne Cools

Joined May 13, 2021

·

Last activity Oct 16, 2021

Following

0

Followers

0

Total activity

3

Votes

0

Subscription

1

ACTIVITY OVERVIEW

Latest activity by Arne Cools

Arne Cools commented,

CommentBusiness rules

Thanks for looking, I found another solution so I wont need that after al.

I found serveral other problems with the placeholders unfortunatly.

- "comment.created_at_with_time" doesnt contain 'seconds' accuracy. 

- There doenst seem to be way to get the 'via' or 'via_id' property from a comment.

Oddly enough when I print 'ticket.comments', I get a strangely formatted string of all the comments where via_id property is present & time_created DOES contain a timestamp with 'seconds' accuracy. But when I loop over the comments I'm unable to get those properties:

Looking like this: '[#test

#", value_previous: "rich", value_reference: nil, updated_at: "2021-01-29 16:03:06", notification_sent_at: nil>, [...omitted...] #

- ticket.status & ticket.priority return a translated and capitalized version, which is also not ideal

 

 

View comment · Posted Jan 29, 2021 · Arne Cools

0

Followers

2

Votes

0

Comments


Arne Cools commented,

CommentBusiness rules

Is there a placeholder for 'update_type' -> 'change' or 'create?

View comment · Posted Jan 25, 2021 · Arne Cools

0

Followers

0

Votes

0

Comments