Joel Mayer

1. Community
2. Feedback - Help Center (Guide)
3. Global notification switch to stop all guide notifications temporarily

+1  Surprised this hasn't seen more activity.  

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• Joel Mayer
• Created June 27, 2022 13:14
• 0 votes

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Problem and Incident tickets - need a way to view the subject and detail of all incident tickets against a problem ticket, or vice versa

I voted a while ago, but commenting now to agree with others here. The data is there, but can't be reported on. Been patient, but saying now that I NEED IT!

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• Joel Mayer
• Created February 01, 2022 14:44
• 1 vote

1. Support
2. ...
3. Reporting
4. Measuring customer satisfaction with the Zendesk Benchmark

I second that.  Very confused about where I can see this info.

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• Joel Mayer
• Created March 26, 2021 08:11
• 2 votes