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Katie Arathoon

Joined May 13, 2021

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Last activity Aug 22, 2024

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ACTIVITY OVERVIEW

Latest activity by Katie Arathoon

Katie Arathoon commented,

Community comment Feedback - Help Center (Guide)

Thank you! Another use-case: we want to check guides that have recently been published to confirm they've been translated. Right now we're unable to do this in a straightforward way, and it's causing us to do time-consuming workarounds. 

View comment · Posted Apr 10, 2024 · Katie Arathoon

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Katie Arathoon created a post,

Post Feedback - Help Center (Guide)

If someone asks me "What new guides did we publish last month?" or "How many guides have we published this year?" I can't answer them. It's embarrassing.

  • Admin > History > Published shows all published updates, not just first publication
  • Admin > History > Article created doesn't work, because we sometimes create and start drafting articles months in advance of actual publication, or create and don't publish

Posted Mar 19, 2024 · Katie Arathoon

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Katie Arathoon created a post,

Post Feedback - Help Center (Guide)

Right now you can go into Admin > Lists > Content blocks to see a list of content blocks, and click into them to see which guides are connected to each block.

But there's no place to review a list of guides and see at a glance which ones contain content blocks. Ideally, we'd be able to see it at Admin > Lists > articles, as an optional column:

Posted Mar 19, 2024 · Katie Arathoon

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Katie Arathoon commented,

CommentAnnouncements

Glad that improvements to the guide editor are on your radar! A flag: in the video, I'm not seeing the option to assign guides. We use this feature to note who's saved updates to a guide when it has unpublished changes. That way if one writer goes in and sees it's assigned to someone else, they can reach out to them to discuss the changes / how long it'll be till the update is published, etc.

Without the visibility of the Assign feature I'm worried we'll publish over saved changes without realizing.

View comment · Posted Dec 12, 2023 · Katie Arathoon

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Katie Arathoon commented,

Community comment Feedback - Help Center (Guide)

Seconding this, this is something we've wanted for years now. We've created entire workflows in Jira to try and track the history of why we made changes to guides. It would be much easier to have an in-app way of noting, "Don't change paragraph three without discussing with Legal first" etc etc.

View comment · Posted Nov 13, 2023 · Katie Arathoon

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