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Aubrie

Joined May 13, 2021

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Last activity Oct 27, 2021

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Aubrie commented,

Community comment Discussion - Tips and best practices from the community

Hi Conlin,

I did a variation of your custom field with triggers and automations that would open the ticket on that day. 

I've attached two screenshots of the business rules. It doesn't seem to be working as intended. It does not open one day before the date in the custom field. Can you take a look and tell me what I am missing?

 

View comment · Posted Jan 21, 2015 · Aubrie

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