
Jim Wiley
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Last activity
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Activity overview
Latest activity by Jim Wiley-
Jim Wiley commented,
Hi Andrew, We've been using Zendesk for about six months and I was able to implement the recipe in the article without any great difficulty in a couple of hours. I agree a simpler version would b...
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Jim Wiley commented,
We would also like to be able to selectively remove cc's from the list. Our specific use case relates to tickets that are chargeable. For most of customers we ask the ticket requester to approve ...
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Jim Wiley commented,
+1 from us as well.