Mark Stagi

1. Community
2. Tips from users - Zendesk Suite
3. Using Triggers to get the most out of Customer Satisfaction - Re-evaluation

Hi Emily, Thanks.  I tried another test and the email it's sending out doesn't give the 2 links only 1 link to change it but then it requires users to login.  Please open up a ticket so we can get...

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• Mark Stagi
• Created March 08, 2014 14:49
• 0 votes

1. Community
2. Tips from users - Zendesk Suite
3. Using Triggers to get the most out of Customer Satisfaction - Re-evaluation

Hi Emily, Thanks for the response.  That is the placeholder that I am using but it isn't working right.  Attached is a screenshot of the response that is created when we use this.   THanks Mark...

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• Mark Stagi
• Created March 07, 2014 21:11
• 0 votes

1. Community
2. Tips from users - Zendesk Suite
3. Using Triggers to get the most out of Customer Satisfaction - Re-evaluation

Thanks for the tip Joe.  Only issue I am having is the email sent to the client to resurvey doesn't give them the same good or bad links like the first survey.  Instead it shows " You may still cha...

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• Mark Stagi
• Created March 07, 2014 14:55
• 0 votes