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Peter F

Joined May 16, 2021

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Last activity May 08, 2023

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ACTIVITY OVERVIEW

Latest activity by Peter F

Peter F commented,

CommentSEO and help center search

is it expected that the user is directed to a "page not found" when clicking the original link and then the redirect happens after 2-3 seconds? Im hoping for users to not see this as they may think that the article is gone. 

View comment · Posted Apr 14, 2023 · Peter F

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Peter F commented,

CommentSetting up and managing community

hi John DiGregorio, in theme customization you can disable comments to KB articles. To my knowledge, this is global and cannot be applied per article. 

View comment · Posted Oct 21, 2022 · Peter F

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Peter F commented,

CommentSetting up and managing community

Hi, is there a way for the creator of the original post to mark their question as answered. I want to avoid having moderators and managers mark every post as answered. 

View comment · Posted May 19, 2021 · Peter F

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Peter F commented,

CommentUsing themes and customizing your Help Center

i have uploaded a 1600x300 image to my help center "hero image" but on higher res screens the edges are getting cut off. Are there tricks to preventing this? 

View comment · Posted Jan 11, 2021 · Peter F

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