Nicole S
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Total activity13
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Last activity
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Activity overview
Latest activity by Nicole S-
Nicole S commented,
Yes, agree! Also looking for this capability!
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Nicole S commented,
I believe we have messaging enabled (I see "Text, Facebook, and Twitter as options under Messaging and Social) but I still am unable to access Flow Builder. Any thoughts?
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Nicole S created a post,
Survey in Chat window
AnsweredHello, We currently use a feature in chat that sends the end-user a question: / goodbye survey will populate the question "Did we answer all of your questions" into the chat window, with the answer...
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Nicole S commented,
Do you have business hours set that may be preventing the chat option, and/or maybe no agents are currently online (which I think would disable the chat feature)? I don't know much, but hopefully ...
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Nicole S commented,
Kate, I still see it there. Settings (in chat, not Support) --> Widget and then Forms on the top bar.
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Nicole S commented,
Hello, We are working on enabling chat for our company. We would like to customize the prechat form, and I do understand it is done via SDK/API for the widget. However, we will be utilizing the li...