Nicole S
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Recent activity by Nicole S-
I'm actually looking to do this as well, with the free Copenhagen theme. Any thoughts on how to achieve this, or can someone maybe point me in the direction of where I might find the info? Thanks!
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What may be the best way to have it run for monthly values, from the 1st of the month until the last day of the month (which varies)? Then the following Monday after the last day of the month it wi...
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I'm in need of this feature too but I cant figure out a workaround. I need the entire description field that comes in to be added to a query/dashboard. Any thoughts? I'm looking at triggers and I d...
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Jimmy I believe you would need to edit the CSS for the container that applies to the background image.
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Dawn Anderson Can I possibly ask you what theme you're using for your help center? I really like the looks of it. Thanks!
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Pulkit Pandey Such a quick reply, thank you! Yes, I'm looking to make the section headings in block format, and then add icons to the blocks (both section and category).
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Pulkit Pandey I know this is a long shot here, but you made a couple replies in this thread on August 30, 2021 and these are exactly two items that I'm trying to accomplish. I would like to make my...
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We're having the same issue as well. Only using Chrome browsers, our agents are being disconnected randomly. I wonder if it has anything to do with multiple tabs in the same browser rather than dif...
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Much like Katie, we're looking for the same feature. We often have a supervisor that will need to hop on a chat for an escalated situation, and currently, this isn't possible in Agent Workspace. We...
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David Javier I had a couple of steps I had to take to get to the flow builder. First I had to enable agent workspace because I wanted chats from the bot to flow into the tickets: https://support.ze...