Teresa
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Recent activity by Teresa-
Feature Request - Real time analytics for Messaging
AnsweredOur chats from the flow builder bot on our website are now considered messaging in the new agent workspace. Previously, we were able to see current stats - how many chats were in the queue, how man...
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How to add a list of Sections in the sidebar on a sections page?
I am trying to add all sections as a list in the sidebar on the section pages. I am adding to the OOB Copenhagen theme. Basically what I'm trying to accomplish is how the articles in the section ar...
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Survey in Chat window
AnsweredHello, We currently use a feature in chat that sends the end-user a question: / goodbye survey will populate the question "Did we answer all of your questions" into the chat window, with the answer...