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Raphael Luiz Schettino's Avatar

Raphael Luiz Schettino

Joined May 16, 2021

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Last activity Oct 16, 2021

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ACTIVITY OVERVIEW

Latest activity by Raphael Luiz Schettino

Raphael Luiz Schettino commented,

CommentConfiguring the Chat widget
Hello, I implemented the integration of visitors 
through jwt, so my customers click on a button on
my website and then they are directed to the
zendesk support screen, there is only one problem,
on this screen there is the chat and I noticed
that the "name" fields and "e-mail" although
already filled in, they can be edited.

how can I do so that the user cannot edit
these fields in the pre-chat?

View comment · Posted Apr 13, 2021 · Raphael Luiz Schettino

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