Priscilla S
-
Total activity69
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes58
-
Subscriptions5
Comments
Recent activity by Priscilla S-
Any updates on this request? We would also like phone recordings to only be available to admins and managers. Our agents would prefer that limitation as well.
-
We would like the ability for a manager to be able to listen in to a call and speak with the agent without the client hearing the manager. Is that option available?
-
Is there a way to simulate multiple chats at once?
-
When I switched to Agent Workspace, I was getting the sound notification for Operating hours. I believe that notification sound didn't get enabled. I've switched AW on and off and now I don't hear ...