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Ty Angell

Joined May 16, 2021

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Last activity Oct 22, 2021

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ACTIVITY OVERVIEW

Latest activity by Ty Angell

Ty Angell commented,

CommentCustomer management and profiles

I don't know why my account manager is would like to find our what it takes to get this add-on added as we have the professional version. How can I find out or contact someone about this?

Regards

 

View comment · Posted Jan 12, 2021 · Ty Angell

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Ty Angell commented,

Community comment Feedback - Ticketing system (Support)

I need to be able to create reporting by organization to help support our customer success department so they can know what support an organization ranks against others and support needs go towards a customer success. This is a very important need to have access to all the attributes of an organization specifically any that are customized in Zendesk. 

Please let us know when this will be added to your road map as it seems like this has been requested for a long time now.

View comment · Posted Oct 28, 2020 · Ty Angell

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