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Moniek van der Geer

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Latest activity by Moniek van der Geer
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    Moniek van der Geer commented,

    Good to know!  Additional question, if a customer calls us, and that person is already known in our zendesk account, with e-mail as well as phone number.. will an automation pick that e-mail addres...

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    Moniek van der Geer commented,

    Thank you Dave! Will look into this to see if this is a solution for us :) 

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    Moniek van der Geer commented,

    @..., yes, I want to be able to remove attachments from tickets, but not within 28 days. Preferably we would delete them after 5-6 months. Totally agree with @... on this one! Why make a new post i...

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    Moniek van der Geer commented,

    Hello! I wanted to check in on this, since the last update was 1 year ago already... Will this be updated any time soon? All links to product requests lead me to a page I'm not authorized to view, ...